[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$yAH5CJ_AA5":3,"custom-page-responsible_gaming":6},{"staticData":4},{"success":5},true,{"page":7},{"id":8,"h1":9,"createdAt":10,"updatedAt":11,"publishedAt":12,"locale":13,"slug":14,"isNeedTableOfContents":15,"description":16,"components":17,"topBanner":16,"documentForDownload":23,"localizations":24},29,"Responsible Gaming","2025-03-31T13:31:19.184Z","2025-08-15T15:12:35.088Z","2025-03-31T14:14:29.799Z","en","responsible_gaming",false,null,[18],{"id":19,"__component":20,"content":21,"script":22},32,"pages.text-content","\u003Ch2 style=\"text-align:center;\">\u003Cspan style=\"background-color:transparent;\">Responsible Gaming Policy\u003C\u002Fspan>\u003C\u002Fh2>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Adoption date: 28.03.2025\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Last update: 28.03.2025\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">This Responsible Gaming Policy is developed by Kirakau N.V., a legal entity registered under the laws of Curaçao, with the registration number: 160189 and registered address Abraham De Verstraat #1.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>DEFINITIONS\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>“Website” \u003C\u002Fstrong>shall mean vera.casino\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>“Company” \u003C\u002Fstrong>or\u003Cstrong> “We” \u003C\u002Fstrong>shall mean Kirakau N.V., a legal entity registered under the laws of Curaçao, with the registration number: 160189 and registered address Abraham De Verstraat #1.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">“\u003Cstrong>Player\u003C\u002Fstrong>” shall mean an individual, who uses the Website.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">“\u003Cstrong>Self-exclusion\u003C\u002Fstrong>” shall mean an event where the Player voluntarily bars themselves from all or certain online gaming-related activities on the Website.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">“\u003Cstrong>Cooling-off\u003C\u002Fstrong>” shall mean a set timeframe during which the Player is temporarily prevented from gambling on the Website. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>1. INTRODUCTION\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">1.1. The Company undertakes to provide the Player with a safe, fair, and responsible gaming environment on the Website. As a licensed operator under the jurisdiction of Curaçao, we recognize our duty to promote responsible gaming practices and safeguard the Player from potential risks associated with gambling.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">1.2. Gambling problems are associated with poor mental health and can manifest in depression, anxiety, and suicidal thoughts. They also have an adverse effect on family relationships, work, and academic performance, and can lead to bankruptcy or crime.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">1.3. Gambling should be an enjoyable pastime and not a way to make money.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">1.4. Unfortunately, in some cases, abuse of gambling can lead to problems. We take care of our customers and make every effort to provide a safe and reliable service that our customers can use without any damaging consequences.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>2. UNDERAGE GAMBLING\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.1. The Company does not allow underage gambling (for persons under the age of 18).\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.2. We do not advertise our products and services to minors or mentally vulnerable people. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.3. We guarantee that our advertising, sponsorship, and marketing activities do not contain any information aimed at attracting underage persons to the Service.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.4. If you share your computer with underage persons, you should make sure that they do not have access to usernames, passwords, and banking details.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.5. We routinely conduct age verification procedures to ensure that all our Players are of legal age. This process involves confirming the player's date of birth by requiring a valid government-issued identification, such as a passport. Additionally, we reserve the right to request supplementary documents, such as a selfie or proof of address, and to employ third-party databases for further age verification.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.6. Availability of personal account may be limited and funds are frozen until we receive the necessary information and the fact that you have reached the legal age will be confirmed unambiguously.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.7. The legal age for betting and gambling is determined by the laws of your country and is usually 18 years.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.8. Our customers should understand that they are the guarantors of their legal registration on the Website.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">2.9. We strongly advise parents to protect their children from accessing online gaming websites by using special software:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">Net Nanny\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">CyberPatrol\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">GamBlock®\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">Solid Oak Software\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>3. SELF-ASSESSMENT \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">3.1. It is recommended that the Player regularly analyzes its gambling habits to make sure that your participation in gambling remains within healthy limits. Self-assessment tools are available to help the Player to do this, with a series of questions aimed at identifying potential signs of problem gambling. These tools help the Player to make informed decisions about your gambling.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">3.2. One commonly used test is available from Gamblers Anonymous – it is a 20-question quiz that is published on its website. \u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Fgamblersanonymous.org\u002F20-questions\u002F\">\u003Cspan style=\"background-color:transparent;\">\u003Cu>https:\u002F\u002Fgamblersanonymous.org\u002F20-questions\u002F\u003C\u002Fu>\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">3.3. The CAGE Questionnaire (Adapted for Gambling) \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">The Player is encouraged to answer the following questions honestly: \u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>C – Cut Down: \u003C\u002Fstrong>Have you ever felt you should cut down on your gambling? \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>A – Annoyed: \u003C\u002Fstrong>Have people annoyed you by criticizing your gambling habits? \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>G – Guilty: \u003C\u002Fstrong>Have you ever felt guilty about your gambling? \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>E – Eye-Opener: \u003C\u002Fstrong>Have you ever had a morning \"eye-opener\" to steady your nerves or recover from gambling losses? \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Fol>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Interpreting the results \u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">0 Yes Answers: Low risk for gambling problems. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">1 Yes Answer: Moderate risk; further assessment may be needed. \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">2 or More Yes Answers: High risk; further evaluation and intervention are strongly recommended. \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">If the Player recognizes problematic gambling behavior through self-assessment tools, he\u002Fshe is encouraged to use responsible gaming tools (such as a cooling period and self-exclusion)\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>4. TRAINING\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">4.1. The Company provides comprehensive training to all individuals who work with the Website to maintain high standards of responsible gambling. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">4.2.\u003Cstrong> Employees\u003C\u002Fstrong> who interact directly with customers (such as support staff, VIP managers, and responsible gambling specialists) receive specialized training to recognize signs of gambling addiction, respond to self-exclusion requests, and effectively communicate with at-risk players. Additionally, they undergo annual refresher courses to stay updated on new policies and best practices.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">4.3.\u003Cstrong> Marketing partners and affiliates\u003C\u002Fstrong> must also complete responsible gambling training before promoting the Company's products. They are required to adhere to strict guidelines that prohibit targeting minors or vulnerable groups and prevent the use of irresponsible marketing messages.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">4.4. \u003Cstrong>Social media influencers\u003C\u002Fstrong> who collaborate with the Company receive guidance on responsible gambling principles and must not promote gambling to underage or vulnerable audiences. All influencer content must include warnings about responsible gambling and avoid creating a misleading or overly enticing image of gambling. If an influencer fails to meet these standards, the Company reserves the right to terminate the partnership.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>5. COOLING-OFF\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">5.1. The Company offers the Player an option to initiate a 24-hour, 7-day, 1-month, or 3-month Cooling-off period, during which he\u002Fshe will be unable to gamble on the Website.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">5.2. Cooling-off may be selected by the Player by any combination of one, more, or all of the product verticals offered by the Company.[3] \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">5.3. The key difference between Cooling-off and Self-exclusion shall be as follows:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Ch4>\u003Cspan style=\"background-color:transparent;\">Comparison: Cooling-off vs Self-exclusion\u003C\u002Fspan>\u003C\u002Fh4>\u003Cp>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Purpose\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Cooling-off\u003C\u002Fstrong>: Short-term break from gambling, allows players to step back temporarily.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Self-exclusion\u003C\u002Fstrong>: Long-term, irreversible exclusion to regain control over gambling behavior.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Duration\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Cooling-off\u003C\u002Fstrong>: 24 hours, 7 days, 1 month, or 3 months.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Self-exclusion\u003C\u002Fstrong>: Minimum 1 year (options for 3, 5, 10 years, or lifetime exclusion).\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Effect\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Cooling-off\u003C\u002Fstrong>: Player cannot participate in selected games during the chosen period.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Self-exclusion\u003C\u002Fstrong>: Player cannot access any gambling activities on the Website.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>6. SELF-EXCLUSION\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.1 The Player has the right to self-exclude himself from gaming at any time by technical adjustments on our platform.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.1.1. Where technical adjustments are temporarily unavailable, the player can submit a request by sending an email to support@vera.casino \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.2 Player may choose to self-exclude for 1 year, 3 years, 5 years, 10 years periods, or permanent exclusion. Once a self-exclusion request is submitted, it will take effect immediately. The player will no longer be able to access their account or participate in any gambling activities for the duration of the selected exclusion period. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.3 A self-exclusion request cannot be revoked or reversed by the player before the exclusion period expires. During the exclusion period, the player will not be permitted to reopen their account or create a new account.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.4 Once self-exclusion is in effect:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cspan style=\"background-color:transparent;\">The player’s account will be locked for the duration of the exclusion period.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">All marketing communications from the Company will be suspended. We will remove your data from all marketing and promotional lists during your self-exclusion period.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">The player will not be able to deposit, place bets, or engage in any gambling-related activities.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Fol>\u003Cp style=\"margin-left:36pt;text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">6.5 After the self-exclusion period expires (except for lifetime exclusion), players may request to reopen their account by contacting our support team support@vera.casino . This request will be subject to an additional review process to ensure responsible gaming practices.[7] \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>7. LIMITS\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cbr>\u003Cspan style=\"background-color:transparent;\">7.1 Players can set deposit limits to control the amount they deposit over a specific period by request to our support team support@vera.casino . These limits can be applied for daily, weekly, or monthly periods. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cbr>\u003Cspan style=\"background-color:transparent;\">7.2 Once a deposit limit is reached, the player will not be able to deposit additional funds until the limit resets. Reducing a deposit limit takes effect immediately.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">7.3 Increasing a deposit limit is subject to a mandatory seven-day waiting period before implementation, ensuring responsible decision-making.\u003C\u002Fspan>\u003Cbr>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>8. BEHAVIOR TRACKING \u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">8.1. Behavior tracking is an essential component of our responsible gaming strategy. We track and analyze the following data points to identify problematic gambling behaviors:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Deposit and wagering frequency\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Sudden increases or irregular patterns in deposits, wagering, or gaming sessions, which may signal compulsive gambling.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Use of multiple payment methods\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Attempts to use different payment methods, especially when these are employed to bypass established limits.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Withdrawal reversals\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Players who repeatedly cancel or reverse withdrawal requests, which may suggest an attempt to recover losses or a lack of control.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Extended play sessions\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Prolonged gaming sessions without taking breaks, potentially indicating a compulsive or addictive behavior.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Increased communication with customer support\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Players who frequently contact customer support for bonus requests, financial issues, or display signs of agitation or distress.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Frequent adjustments to responsible gaming tools\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Players who consistently alter their deposit or loss limits or frequently use features like cooling-off periods and self-exclusions.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Young players with high spending\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Players under 25 who engage in significant spending, especially on casino or virtual games, warrant closer scrutiny.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Maxing out credit cards\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Players who reach their credit card limits and attempt to register additional cards for further deposits.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Unrealistic spending patterns\u003C\u002Fstrong> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Spending behavior that significantly deviates from the player's demographic profile or known financial situation.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Opening multiple accounts\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">Attempts to create multiple accounts in order to bypass deposit or loss limits and continue gambling without restrictions.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">8.2 If we detect any of the above signs of problematic gambling behaviors, our support team will take measures, including: \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"margin-left:36pt;text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cspan style=\"background-color:transparent;\">Inform the Player about responsible gaming tools, including deposit limits, time-outs, and self-exclusion.\u003C\u002Fspan>\u003Cbr>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">Applying deposit limits to the Player’s account or restricting account activity if needed.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Fol>\u003Cp style=\"margin-left:36pt;text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Col>\u003Cli>\u003Cspan style=\"background-color:transparent;\">Direct the Player to external gambling support organizations.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Fol>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>9. REALITY CHECK\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">9.1. The Company implements Reality Check measures, which include, but are not limited to:\u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">A real-time session timer that is always visible while the Player is logged in.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>Player-Activated Reality Checks\u003C\u002Fstrong> (“Customized Reality Checks”). Players can set customized alerts that trigger at specific time intervals. When activated, players must confirm that they have read the message before continuing play, with the option to either end the session or continue playing.\u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">9.2. Customized Reality Checks temporarily pause the gameplay, requiring the Player to confirm they have read the message before resuming.\u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">The custom messages include:\u003C\u002Fspan>\u003Cbr>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cspan style=\"background-color:transparent;\">A clear indication of how long the player has been playing.\u003C\u002Fspan>\u003C\u002Fli>\u003Cli>\u003Cspan style=\"background-color:transparent;\">A display of the player’s winnings and losses during that time.\u003C\u002Fspan>\u003C\u002Fli>\u003C\u002Ful>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>10. MARKETING AND ADVERTISING\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.1. The Company is committed to ensuring that all marketing, promotional, and advertising activities align with responsible gaming principles. The Company does not engage in direct marketing actions such as emails, messaging, bonuses, or incentives during an active cooling-off or self-exclusion period.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.2. The Company ensures that its advertising is truthful, does not encourage excessive gambling, and does not target vulnerable individuals. All of the Company’s business partners, including affiliates, influencers (both on social media and other platforms), VIP representatives, and marketers, are required to comply with the responsible gaming framework and follow all relevant advertising regulations.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3. The Company avoids engaging in misleading, excessive, or irresponsible advertising. To ensure this, the Company adheres to several key principles:\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3.1. Advertising should never be excessive, deceptive, or aggressive in nature. Furthermore, marketing and promotions must not target or appeal to self-excluded players, individuals with gambling issues, minors, or those who are financially vulnerable. \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3.2. The Company also prohibits any portrayal of gambling as a means to achieve financial success or resolve financial difficulties. In addition, marketing must not suggest that skill can influence the outcome of games that are entirely based on chance. Advertising must never present gambling as an escape from stress, depression, loneliness, or personal struggles.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3.3. Moreover, marketing content should not use cartoons, animations, or visuals that would appeal to children or minors. The Company avoids using social media influencers, celebrities, or entertainers who attract minors in their marketing efforts.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3.4. Additionally, marketing materials must not feature minors or depict them engaging with gambling content. The Company also prohibits any sexual or explicit content in its advertisements or communications. It is important that gambling is not linked to harmful behaviors like smoking, drug use, alcohol consumption, seduction, or an enhanced physical appearance.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">10.3.5. All bonus offers and promotions are communicated clearly with transparent terms and conditions, the Company does not encourage excessive gambling through aggressive bonus promotions.\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">\u003Cstrong>11. RESPONSIBLE GAMING OFFICER\u003C\u002Fstrong>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"text-align:justify;\">\u003Cspan style=\"background-color:transparent;\">11.1. If you have a complaint relating to our Responsible Gaming Policy and your rights under this Policy, please contact our Responsible Gaming Officer at \u003C\u002Fspan>\u003Ca href=\"mailto:support@vera.casino\">\u003Cspan style=\"background-color:transparent;\">support@vera.casino\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan style=\"background-color:transparent;\"> \u003C\u002Fspan>\u003C\u002Fp>",{"data":16},{"data":16},{"data":25},[26,33],{"id":27,"h1":28,"createdAt":29,"updatedAt":30,"publishedAt":31,"locale":32,"slug":14,"isNeedTableOfContents":15,"description":16},31,"Ответственная игра","2025-03-31T14:10:28.305Z","2025-08-15T15:12:35.092Z","2025-03-31T14:10:30.971Z","kk",{"id":34,"h1":28,"createdAt":35,"updatedAt":36,"publishedAt":37,"locale":38,"slug":14,"isNeedTableOfContents":15,"description":16},20,"2024-04-08T16:04:58.107Z","2025-08-15T15:12:35.063Z","2024-04-08T16:05:01.511Z","ru"]